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You can reach customer support via the Contact Us page on the website or by calling their helpline. Email and chat options are also available for assistance.
Absolutely. All products on FirstCry are 100% genuine and sourced directly from trusted brands and authorized distributors.
Yes, FirstCry has both an online platform and physical retail stores across India. You can locate your nearest store on the website’s “Store Locator” page.
Most products can be returned within a specified period (usually 7–15 days) if they meet the return conditions. Hygiene-related products and certain items may not be eligible for return.
Yes, free shipping is available on FirstCry orders above a certain purchase value (as per the current policy). You can view shipping charges at checkout before confirming your order.
Delivery times depend on your location and product availability. Typically, orders are delivered within 2–7 business days.
FirstCry accepts various payment options, including credit/debit cards, net banking, UPI, wallets, and Cash on Delivery (COD) in eligible locations.
While you can browse products without logging in, creating an account allows you to track orders, save your preferences, and enjoy faster checkout.
FirstCry.com is India’s largest online store for baby and kids’ products, offering a wide range of items including diapers, clothing, toys, feeding essentials, and more from top brands.
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